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Apr 15, 2022

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Forbes – Why NRR (Net Revenue Retention) Is The One Metric To Rule Them All For SaaS

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Would your customer do the trust fall with you?

This is a guest article by Srikrishnan Ganesan, CEO and co-founder, Rocketlane. Our brains rely on memory to build expectations and trust. As a Customer Success professional, how can you provide positive memories in a consistent way? At Propel, Rocketlane’s annual...