Newsroom - Read the latest coverage of ChurnZero

ChurnZero in the news

Read the latest news and coverage of ChurnZero

Type

Subscribe to the newsletter

U

ChurnZero earns ISO 27001 certification

ChurnZero earns ISO 27001 certification

ChurnZero named SIIA CODiE finalist in two categories

ChurnZero named SIIA CODiE finalist in two categories

Customer success enters the limelight as an answer to SaaS market woes

Customer success enters the limelight as an answer to SaaS market woes

ChurnZero announces ZERO-IN 2024

ChurnZero announces ZERO-IN 2024

ChurnZero earns the TrustRadius Most Loved Award for 2024

ChurnZero earns the TrustRadius Most Loved Award for 2024

Metrics that Measure Up Podcast: The Evolution of Customer Success

Metrics that Measure Up Podcast: The Evolution of Customer Success

ChurnZero launches certification program for digital customer success

ChurnZero launches certification program for digital customer success

ChurnZero expands partnership with HubSpot

ChurnZero expands partnership with HubSpot

ChurnZero enters 2024 as the customer success industry’s platform and partner of choice

ChurnZero enters 2024 as the customer success industry’s platform and partner of choice

.heateor_sssp_button_instagram span.heateor_sssp_svg,a.heateor_sssp_instagram span.heateor_sssp_svg{background:radial-gradient(circle at 30% 107%,#fdf497 0,#fdf497 5%,#fd5949 45%,#d6249f 60%,#285aeb 90%);}div.heateor_sssp_horizontal_sharing a.heateor_sssp_button_instagram span.heateor_sssp_svg{background:#fff !important;}div.heateor_sssp_standard_follow_icons_container a.heateor_sssp_button_instagram span{background:#fff;}.heateor_sssp_horizontal_sharing span.heateor_sssp_svg,.heateor_sssp_standard_follow_icons_container .heateor_sssp_svg{background-color:#fff !important;background:#fff !important;color:#000;border-width:1px;border-style:solid;border-color:#787c82;}div.heateor_sssp_horizontal_sharing span.heateor_sssp_svg:hover{border-width:1px;border-style:solid;}.heateor_sssp_horizontal_sharing span.heateor_sssp_svg:hover,.heateor_sssp_standard_follow_icons_container .heateor_sssp_svg:hover{border-color:#000;}.heateor_sssp_vertical_sharing span.heateor_sssp_svg,.heateor_sssp_floating_follow_icons_container .heateor_sssp_svg{color:#fff;border-width:0px;border-style:solid;border-color:transparent;}.heateor_sssp_vertical_sharing span.heateor_sssp_svg:hover,.heateor_sssp_floating_follow_icons_container .heateor_sssp_svg:hover{border-color:transparent;}div.heateor_sssp_horizontal_sharing .heateor_sssp_square_count{display:block;}@media (min-resolution:192dpi){}.wp-element-button{cursor:pointer;}:root .has-very-light-gray-background-color{background-color:#eee;}:root .has-very-dark-gray-background-color{background-color:#313131;}:root .has-very-light-gray-color{color:#eee;}:root .has-very-dark-gray-color{color:#313131;}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3);}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe);}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec);}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671);}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59);}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf);}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc);}.has-regular-font-size{font-size:1em;}.has-larger-font-size{font-size:2.625em;}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal);}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge);}.has-text-align-center{text-align:center;}.has-text-align-left{text-align:left;}.has-text-align-right{text-align:right;}#end-resizable-editor-section{display:none;}.aligncenter{clear:both;}.items-justified-left{justify-content:flex-start;}.items-justified-center{justify-content:center;}.items-justified-right{justify-content:flex-end;}.items-justified-space-between{justify-content:space-between;}.screen-reader-text{border:0;clip:rect(1px,1px,1px,1px);-webkit-clip-path:inset(50%);clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal !important;}.screen-reader-text:focus{background-color:#ddd;clip:auto !important;-webkit-clip-path:none;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:normal;padding:15px 23px 14px;text-decoration:none;top:5px;width:auto;z-index:100000;}html :where(.has-border-color){border-style:solid;}html :where([style*=border-top-color]){border-top-style:solid;}html :where([style*=border-right-color]){border-right-style:solid;}html :where([style*=border-bottom-color]){border-bottom-style:solid;}html :where([style*=border-left-color]){border-left-style:solid;}html :where([style*=border-width]){border-style:solid;}html :where([style*=border-top-width]){border-top-style:solid;}html :where([style*=border-right-width]){border-right-style:solid;}html :where([style*=border-bottom-width]){border-bottom-style:solid;}html :where([style*=border-left-width]){border-left-style:solid;}html :where(.is-position-sticky){--wp-admin--admin-bar--position-offset:var(--wp-admin--admin-bar--height,0px);}.landing-slider .swiper-pagination{background-color:#e8e6e6;border-radius:100px;padding-bottom:5px;max-width:220px;margin:auto;position:relative;box-shadow:inset 0 0 10px rgba(0,0,0,.15);}.landing-slider .dipl_swiper_pagination .rounded_line .swiper-pagination-bullet:not(.swiper-pagination-bullet-active){width:35px;margin:-5px;z-index:-1;}.landing-slider .dipl_swiper_pagination .swiper-pagination-bullet-active{z-index:999;}.landing-testimonial .dipl_testimonial_author_company{padding-left:5px;padding-top:3px;}.landing-testimonial{height:250px !important;background-color:#fff !important;}.landing-testimonial .dipl_single_testimonial_card{background-image:url("https://cdn-glfij.nitrocdn.com/ldgYAcRkqHYAeforUJfGmROlsaUQlwfD/assets/images/optimized/rev-08f4317/churnzero.com/wp-content/uploads/2023/06/Group-841.jpg") !important;background-repeat:no-repeat !important;background-position:center !important;}.landing-testimonial .dipl_single_testimonial_card.nitro-lazy{background-image:none !important;}.manual-blog-row .post-meta a{background:rgba(133,208,205,.22);padding-left:10px;padding-right:10px;padding-top:5px;padding-bottom:5px;}.manual-blog-row .post-content a{background:#242424;color:#fff;background-image:url("https://cdn-glfij.nitrocdn.com/ldgYAcRkqHYAeforUJfGmROlsaUQlwfD/assets/images/optimized/rev-08f4317/churnzero.com/wp-content/uploads/2023/06/arrow-transparent.png");background-repeat:no-repeat;padding:13px;background-position:center;font-size:0px;float:right;margin-right:-19px;margin-bottom:-19px;min-width:60px;}.manual-blog-row .post-content a.nitro-lazy{background-image:none !important;}.manual-blog-row .post-content a:before{content:"";}.manual-blog-row div.et_pb_ajax_pagination_container,.manual-blog-row .et_pb_salvattore_content,.manual-blog-row .et_pb_blog_grid_wrapper,.manual-blog-row .et_pb_blog_grid,.manual-blog-row .size-1of1,.manual-blog-row article{min-height:100% !important;height:100% !important;}.manual-blog-row .more-link{position:absolute;right:19px;bottom:19px;background-image:url("https://cdn-glfij.nitrocdn.com/ldgYAcRkqHYAeforUJfGmROlsaUQlwfD/assets/images/optimized/rev-08f4317/churnzero.com/wp-content/uploads/2023/06/arrow-transparent.png");transition:background-color 500ms ease;}.manual-blog-row .more-link.nitro-lazy{background-image:none !important;}.manual-blog-row article:hover .more-link{background-color:#37bba2;background-image:url("https://cdn-glfij.nitrocdn.com/ldgYAcRkqHYAeforUJfGmROlsaUQlwfD/assets/images/optimized/rev-08f4317/churnzero.com/wp-content/uploads/2023/06/arrow-transparent.png");}.manual-blog-row article:hover .more-link.nitro-lazy{background-image:none !important;}.manual-blog-section .et_pb_salvattore_content article img{object-fit:contain !important;}.resource-sidebar .et_pb_toggle_title{background-color:#242424 !important;padding:20px 15px !important;}.resource-sidebar .et_pb_toggle_content{padding:18px 38px !important;}.resource-sidebar .et_pb_toggle{margin-bottom:0px !important;}.resource-sidebar .et_pb_accordion .et_pb_toggle_title:before{color:#fff !important;padding-right:20px;}.resource-sidebar .et_pb_button_module_wrapper{padding-bottom:0px !important;}@media screen and (min-width: 981px){.manual-blog-section .et_pb_salvattore_content article img{height:100%;}}.test1 article,.test3 article{box-shadow:unset !important;border-radius:0px 0px 30px 30px !important;transition:all 200ms ease;}.test1 article .et_pb_image_container a,.test3 article .et_pb_image_container a{margin-bottom:-15px;}.test1 article .entry-title{text-align:left;font-size:18px !important;}.test1 .post-meta{text-align:right;}.test1 .post-meta a{background-color:#422a7e !important;color:#fff !important;border-radius:5px;}.test2 article{padding-bottom:0px !important;transition:all 200ms ease;}.test2 article:hover,.test1 article:hover{box-shadow:2px 2px 8px 0px rgba(0,0,0,.15) !important;}.test3 .entry-title{text-align:center;font-size:18px !important;}.test3 article{background-color:unset !important;}.test3 article:hover{background-color:rgba(255,255,255,.6) !important;}.test3 .post-meta{text-align:center;}.category-feature .post-content{padding-left:0px !important;display:block;width:100% !important;}.category-feature .post-media{max-height:600px;margin:auto;display:block;width:100% !important;box-shadow:2px 2px 8px 0px rgba(0,0,0,.3);}.category-feature .post-media img:hover,.category-feature .post-media:hover{opacity:1 !important;}.tax-resource_category .et-db #et-boc .et-l .et_pb_section_1.et_pb_section{background-color:#f2f2f2 !important;}.category-feature .entry-featured-image-url{margin-bottom:0px !important;}.category-feature .post-data{border-bottom:none !important;}.category-feature .et_pb_post_extra .entry-title{margin-bottom:0px;}.category-feed span.terms{display:flex;justify-content:center;padding:2px 7px;}.category-feature .post-meta a,.category-feed .terms a{padding:2px 7px;background-color:#daebea;color:#666e6e;margin-right:5px;border-radius:20px;max-width:150px;border:4px solid #daebea;}.category-feed .dp-dfg-image-link:hover{box-shadow:2px 2px 8px 0px rgba(0,0,0,.17) !important;}.category-feed .pagination{width:100%;}.category-feed .term-separator{display:none;}.back-to-resources-button:hover > .back-to-resources-button:after{display:none !important;opacity:0 !important;}.case-study-feed span.terms{margin-bottom:15px;}.case-study-feed h1{line-height:1.2em !important;}.et_mobile_menu li li{margin-top:-8px !important;}BODY .fancybox-container{z-index:200000;}BODY .fancybox-is-open .fancybox-bg{opacity:.87;}BODY .fancybox-bg{background-color:#0f0f11;}BODY .fancybox-thumbs{background-color:#fff;}.wp-site-blocks > .alignleft{float:left;margin-right:2em;}.wp-site-blocks > .alignright{float:right;margin-left:2em;}.wp-site-blocks > .aligncenter{justify-content:center;margin-left:auto;margin-right:auto;}body .is-layout-flow > .alignleft{float:left;margin-inline-start:0;margin-inline-end:2em;}body .is-layout-flow > .alignright{float:right;margin-inline-start:2em;margin-inline-end:0;}body .is-layout-flow > .aligncenter{margin-left:auto !important;margin-right:auto !important;}body .is-layout-constrained > .alignleft{float:left;margin-inline-start:0;margin-inline-end:2em;}body .is-layout-constrained > .alignright{float:right;margin-inline-start:2em;margin-inline-end:0;}body .is-layout-constrained > .aligncenter{margin-left:auto !important;margin-right:auto !important;}body .is-layout-constrained > :where(:not(.alignleft):not(.alignright):not(.alignfull)){max-width:var(--wp--style--global--content-size);margin-left:auto !important;margin-right:auto !important;}body .is-layout-constrained > .alignwide{max-width:var(--wp--style--global--wide-size);}body .is-layout-flex{display:flex;}body .is-layout-flex{flex-wrap:wrap;align-items:center;}body .is-layout-flex > *{margin:0;}body .is-layout-grid{display:grid;}body .is-layout-grid > *{margin:0;}.wp-element-button,.wp-block-button__link{background-color:#32373c;border-width:0;color:#fff;font-family:inherit;font-size:inherit;line-height:inherit;padding:calc(.667em + 2px) calc(1.333em + 2px);text-decoration:none;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}