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Getting started with ChurnScores

Getting started with ChurnScores

It’s hard to see the early warning signs of churn or opportunities for expansion without a way to track, weigh, and act on customer attributes and behavior. That’s where ChurnZero ChurnScores, also known as health scores, come in. They give you the foresight to make...
The ChurnZero Guide to Product WalkThroughs

The ChurnZero Guide to Product WalkThroughs

A WalkThrough is a multi-step guide that integrates into your product’s interface to direct users through specific features and showcase the application. Drawing from the wealth of customer data within your ChurnZero ecosystem, WalkThroughs help you deliver assistance...
Getting Started with Journeys Guide

Getting Started with Journeys Guide

A Journey is a map of a process that your customer completes to achieve key goals throughout their customer lifecycle. Journeys outline clear expectations of what is needed from both your internal team and your customers. With each Journey, you can define Milestones,...