- Command Center
- Customer Health Scores
- Customer Segmentation
- Customer Journey
- Account Insights
- Success Centers
- Real-Time Alerts
- Plays & Automation
- In-App Communications
- WalkThroughs
- Surveys
- Reporting
- Success Insights
- Collaboration Chatbots
- Custom Dashboards
- Rest API
Command Center:
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Success Centers
ChurnZero’s Success Center is a space designed to support the unique success paths of individual customers, centralizing where your Customer Success teams communicate, collaborate, and empower. Built to be displayed right within your product and customizable at the user level, this customer success center space streamlines the customer experience for a frictionless journey to success.
Level up with Success Centers
Stop flooding client inboxes with long lists of resources and check-in emails. With customer Success Centers, you can empower users to make progress, share essential information, and leave your door open for feedback in one centralized space. Powered by a variety of widgets such as announcements, checklists, surveys, and even embeddable pages, customer Success Centers give your team the power of high-touch service without sinking in time.