CSMs are the heart of your SaaS business. Motivated, dedicated, and always ready to help, CSMs are revenue drivers, trusted advisors, product experts, problem-solvers, bridge-builders, and occasionally unlicensed therapists. In fact, we think CSM also stands for Cares So Much.
It’s time to give them back some love with #CSMAppreciationWeek.
How to celebrate with us
You’ve won our hearts. Now win our prizes.
Appreciation has its rewards. The first 150 nominees (and nominators) will receive a stacked swag box, the top three finalists in each category will receive AirPods or Galaxy Buds, and the six award winners will each receive $1,500 in cold, hard cash! Nominate a deserving CSM by May 13!
CSM award categories
Nominations open on Monday, May 2 and close on Friday, May 13. Finalists will be announced on Monday, May 23 and daily voting will then be open until May 26 at 12:00 pm EST. CSM award winners will be announced during the live watch party on May 26 at 1:00 EST.
The Growth Driver
Recognizes a CSM who delivers long-term growth and net revenue retention (NRR) through expansion and cross-selling.
Sponsored by ESG
Tech Trailblazer
Recognizes a CSM with a masterful, forward-thinking approach to technology, data, and process.
Sponsored by Skilljar
Churn Warrior
Recognizes a CSM who helps grow NRR using a proactive approach to solving problems and fighting churn.
Sponsored by Blind Zebra
CS Advocate
Recognizes a CSM who champions the Customer Success team’s role in a way that other teams can’t ignore.
Sponsored by SuccessCOACHING
Engagement Expert
Recognizes a CSM who goes above and beyond to create excellent customer experiences.
Sponsored by Vanilla Forums and Gain Grow Retain
Future CS Leader
Recognizes a future CSM leader! New to Customer Success, but already making a major impact, this person is one to watch.
Sponsored by The Success League
Voting Closes May 26th at 11AM EST!
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