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How a Growing SaaS Company Increases Customer Motivation and Output During Implementation

How a Growing SaaS Company Increases Customer Motivation and Output During Implementation

by Emily Nesterick | Jul 21, 2020 | Success Story

Who are they?IntelAgree is a growing AI-powered contract management SaaS company that enables legal teams to do impactful work, not busy work. What were their pain points? As relatively new functions, IntelAgree’s Customer Success and Professional...
ChurnZero Power-Users Share Tips, Tricks and Best Practices

ChurnZero Power-Users Share Tips, Tricks and Best Practices

by Alex Weihmann | Jan 17, 2020 | Success Story

If your company is exploring the idea of implementing a dedicated Customer Success (CS) platform, the question of where to start can be daunting. Today’s Customer Success tools have an abundance of features with wide-ranging benefits, which...
CS Platform Increases Team Efficiencies and Optimizes Trial-to-Paid User Conversions – A Success Story

CS Platform Increases Team Efficiencies and Optimizes Trial-to-Paid User Conversions – A Success Story

by Alex Weihmann | Jan 7, 2020 | Success Story

RFP360 was founded to help customers develop strategic RFP processes that deliver results. As the only full-circle RFP management solution for issuers and responders, the platform simplifies the proposal process for businesses around the world. The...
Dashboards & Automation Drive Team Efficiency – A Success Story

Dashboards & Automation Drive Team Efficiency – A Success Story

by Alex Weihmann | Dec 10, 2019 | Success Story

ConsumerAffairs is an online marketplace that helps connect consumers with the best companies across hundreds of categories. Each month millions of consumers research purchases, write reviews and stay up to date on important news. ConsumerAffair’s mission is to...
Health Scores and Automation Increase Team Productivity – A Success Story

Health Scores and Automation Increase Team Productivity – A Success Story

by Alex Weihmann | Oct 29, 2019 | Success Story

Untappd is a growing technology platform that allows consumers to ‘check in’ and share which beers they are currently enjoying. Besides creating a tight-knit community of beer enthusiasts, Untappd’s mobile application allows for tens of...
How to Increase Your CS Team’s Efficiencies and Reduce Client Onboarding Time – A Success Story

How to Increase Your CS Team’s Efficiencies and Reduce Client Onboarding Time – A Success Story

by Alex Weihmann | Aug 29, 2019 | Success Story

Inflow Communications is one of the nation’s top Unified Communications and Contact Center providers. As a pioneer in contact center and customer experience technologies, Inflow Communications provides training and consulting to hundreds of customers around...
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Recent Posts

  • Be a Customer Success goal-getter: Tips for setting goals and crushing them with Rod Cherkas
  • 5 Customer Success Newsletters to Subscribe To
  • Five things Customer Success professionals want in their next position
  • 12 Customer Success predictions and trends for 2023
  • Supercharge your success with ChurnZero’s new Customer Success AI™

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