The Customer Success blog with ideas and inspiration on retaining your customers.
Sort by
Category: Metrics
- MetricsHow Customer Success teams can nail their renewal forecast
- MetricsThe crucial nuance behind seven top Customer Success metrics for SaaS companies
- MetricsHow to show that sales is not the only path to revenue growth
- MetricsWhy NRR (net revenue retention) is the one metric to rule them all for SaaS
- Metrics20 quick insights on Customer Success and SaaS metrics with Dave Kellogg
- MetricsKey SaaS and Customer Success metrics you should care about with Dave Kellogg
- MetricsHow Customer Success can use metrics to better engage investors and boards
- MetricsHow to Transform Customer Success Into a Profit Center with Metrics and Forecasting
- MetricsHow to Map Your Customer’s Vector Path To Determine Whether They’re Heading in a Positive Trajectory
- MetricsEverything You Need to Know About Recurring Revenue
- MetricsWhat is Customer Lifetime Value and How to Calculate It
- MetricsNet Revenue Retention vs. Gross Revenue Retention: Explained
