by Cori Pearce | Jan 18, 2023 | Industry News/Trends
Customer Success newsletters are a great way to stay on top of industry trends and strategies, get tips and tricks to improve day-to-day operations, and even find networking opportunities and events, without having to do all the digging for information across the web...
by Emily Nesterick | Jan 18, 2023 | Industry News/Trends
This is a guest article by Swati Garg, founder and CEO, Melo Associates, and Lindsay Lynch, senior recruitment consultant, Melo Associates, a recruitment firm focused on Customer Success hiring for SaaS and tech companies nationwide. As a Customer Success recruiting...
by Emily Nesterick | Jan 13, 2023 | Industry News/Trends
The time-honored practice of trying to predict what’s to come in the year ahead never fails to get our minds buzzing with possibilities, new ideas, and excitement for the future. However, it’s tough to predict the future alone—so we asked Customer...
by Emily Nesterick | Jan 10, 2023 | Industry News/Trends
This is a guest article by Swati Garg, founder and CEO, Melo Associates, and Lindsay Lynch, senior recruitment consultant, Melo Associates, a recruitment firm focused on Customer Success hiring for SaaS and tech companies nationwide. As a Customer Success recruiting...
by Emily Nesterick | Dec 27, 2022 | Industry News/Trends
Throughout the year, the ChurnZero team has shared content that explores so many different aspects of Customer Success, from career growth strategies and team management frameworks to retention tactics and industry benchmarks. We also released a number of new product...
by Emily Nesterick | Dec 21, 2022 | Industry News/Trends
2022 was a tireless year. If you’re anything like me, you signed up for a bunch of webinars with admirable intentions of attending, which is code for snagging the recording to watch when you found an uninterrupted window of time, which is also a nice way of...
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