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Q&A recap | 2022 SaaS retention benchmarks

Q&A recap | 2022 SaaS retention benchmarks

2022 continues to be a grave reminder that change is constant. With the “great resignation,” fluctuations of the public and private markets, and the omnipresent pandemic, we find ourselves continuously, and quickly, adapting to the shifting landscape. What...
What is Customer Success enablement?

What is Customer Success enablement?

You may have heard of sales enablement, but Customer Success enablement might be a new term for you. Although it’s an important concept and role in the Customer Success space, it hasn’t quite gained the traction it needs to be in the spotlight....