The Customer Success blog with ideas and inspiration on retaining your customers.
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Month: March 2022
- 20 quick insights on Customer Success and SaaS metrics with Dave Kellogg
- An invite from You Mon Tsang to BIG RYG 2022
- How to transition customers to a new CSM in 4 steps
- How to identify and reduce customer friction points
- Key SaaS and Customer Success metrics you should care about with Dave Kellogg
- Q&A Part 2: the startup's guide to Customer Success
- Get back to basics: 4 email automation best practices for Customer Success
- Top 5 Customer Success communities to join
- How Customer Success can use a force field analysis to drive change (in 5 steps)
- Top 5 Customer Success resources