The Customer Success blog with ideas and inspiration on retaining your customers.
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Month: July 2021
- How to use ChurnZero to share customer success data across your organization
- ChurnZero Shortlisted for 2021 SaaS Awards
- Rules of Engagement for Customer Success and Sales: Considerations and Examples
- Q&A: Why High Touch and Tech Touch Should Be Friends, Not Enemies
- What is Customer Lifetime Value and How to Calculate It
- Meet Scott: Customer Support Team Lead at ChurnZero
- Net Revenue Retention vs. Gross Revenue Retention: Explained