by Emily Nesterick | Dec 27, 2019 | Company News
Along with one too many holiday parties, the year’s end brings reflections and roundups of the most popular trends from the past 365 days. For starters, Google released their Year in Search 2019 findings with our favorite fictional...
by Cori Pearce | Dec 23, 2019 | Company News
As a leading Customer Success software platform, we take the protection of our customers’ data very seriously. While this has traditionally meant putting great security systems in place and ensuring that we partner with industry leading service providers, we...
by Emily Nesterick | Dec 20, 2019 | Industry News/Trends
The year was 1909. Nikola Tesla predicts the development of Wi-Fi in a New York Times article. Fast forward to 2020 and Wi-Fi has become the lifeline to our (digital) existence—with almost half of the 7.7 billion people in the world connected...
by Emily Nesterick | Dec 13, 2019 | Customer Success Strategy, Q&A
As a new Customer Success leader in your organization, you must figure out how you’ll measure success, keep your team happy and engaged, and secure stakeholder buy-in to champion your strategy in the new year. But, if you try to build all elements of Customer...
by Alex Weihmann | Dec 10, 2019 | Success Story
ConsumerAffairs is an online marketplace that helps connect consumers with the best companies across hundreds of categories. Each month millions of consumers research purchases, write reviews and stay up to date on important news. ConsumerAffair’s mission is to...
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