by Cori Pearce | Apr 27, 2018 | Industry News/Trends
Earlier this week we got to sponsor and attend Customer SuccessCon East that took place in Boston. It was a day packed with learning and discussion all focused on the current state and future of Customer Success. For those who don’t know, SuccessCon is a series...
by Cori Pearce | Apr 20, 2018 | Team Strategy
The following is a guest post by Allison Banks, Customer Success Manger at vPlaybook. When salespeople and customer success specialists view themselves as part of the same team and process, it creates a healthy company. They have to have the same training to...
by Cori Pearce | Apr 13, 2018 | Industry News/Trends
Pulse 2018 is now a wrap, and we enjoyed every moment of it! We were proud to support the conference as a Silver Sponsor and are already looking forward to next year in San Francisco. For those of you who might not know, Pulse is pretty much the biggest event in...
by Cori Pearce | Apr 6, 2018 | Customer Success Strategy
While we all love our jobs and work very hard, sometimes we need to take a mental break. It’s been proven that laughter has positive effects like enhancing your immunity, oxygen intake, creativity, memory and overall well-being. So without further ado, please...
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