by Cori Pearce | Jan 26, 2018 | Industry News/Trends
In honor of the 60th Annual Grammy Awards that are airing this Sunday, we decided to pick some of the songs from the nominations and create a Customer Success playlist to power you through your day. Enjoy! Julia Michaels – Issues (nominated for song of the year)...
by Cori Pearce | Jan 19, 2018 | Metrics
The following is a guest post by Customer Success Consultant, Brooke Goodbary. As Customer Success teams we’re constantly striving to help our customers achieve their goals and objectives. But how do we know if our efforts are having the desired effect? Are...
by Cori Pearce | Jan 12, 2018 | Industry News/Trends
Now that we have all returned back to the office from the end-of-year holidays, you might find yourself struggling to hit the ground running. To help give you a little motivation as we start off this new year – we have compiled a set of five TED Talks that we...
by Cori Pearce | Jan 10, 2018 | Company News
Today 31 SaaS apps were recognized for their demonstrated excellence and customer delight. The competition consisted of four categories – Overall SaaS, SaaS Customer Success, iOS Mobile SaaS App, and Andriod Moblie SaaS App. Entries were evaluated by a judging...
by Cori Pearce | Jan 8, 2018 | Company News
ChurnZero has been identified as one of the best D.C. software tech companies, based on its high levels of customer satisfaction and likeliness to recommend ratings from real G2 Crowd users. ChurnZero has received a 4.7 out of 5 star user satisfaction score across its...
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