The Customer Success blog with ideas and inspiration on retaining your customers.
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Month: July 2017
- 5 Alerts Customer Success Teams Need, Who Handles Upsells?, and NPS: More Than Just a Number
- Join ChurnZero as a Marketing Manager
- Your Point of Contact Left: Now What?, Customer Success Hiring Questions, and Engaging Customers without Annoying Them
- Ripples of Customer Success Across Your Organization, Handoffs Between Sales and Customer Success, and Boosting Customer Success Team Morale
- Driving Adoption as a CSM, Tracking Red Flag Metrics, and 5 CS Post-Sales Pitfalls