Apr 3, 2019

Read Time 2 min

TrustRadius Announces ChurnZero as a 2019 Top Rated Award Winner in Customer Success Software


Trust Radius - Top Rated - Customer SuccessDust off your suits and party dresses —ChurnZero has won another award! We’re excited to announce that ChurnZero has been awarded a 2019 Top Rated Customer Success Software by TrustRadius.

TrustRadius - Customer Success - Top RatedChurnZero, the experts in fighting customer churn, today announced  TrustRadius has recognized them as a 2019 Top Rated Award Winner in Customer Success Software.

Since they launched in 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of the best B2B technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer.

“Churnzero has earned a Top Rated Customer Success award from TrustRadius based entirely on customer feedback,” said Megan Headley, VP of Research at TrustRadius. “Reviewers on TrustRadius frequently highlight Churnzero’s customer profiles, customer segmentation and health-scoring, and integration with Salesforce.”

With a TR Score of 9.2 out of 10, and with great customer support and high recommendation scores from TrustRadius users this award exemplifies the commitments ChurnZero has made to fighting customer churn.

“There is nothing more satisfying that winning an award that is built on the reviews and opinions of the customer,” said Abby Hammer, VP of Products at ChurnZero. “We believe our future is built on customers finding success in using our platform. The TrustRadius Top Rated Award affirms the efforts we’ve made thus far.”

To learn more about TrustRadius Top Rated awards, check out the TrustRadius scoring criteria breakdown.

“Our Customer Success and Support teams use ChurnZero to guide our customers through an onboarding process and help to maintain the ongoing relationship. Previously, we had no visibility into which customers needed our attention, and ChurnZero’s analytics give us just the visibility we need.”

–  Director Training and Support | Workzone| Read the full review here

Check out more ChurnZero reviews and ratings on TrustRadius.

TrustRadius - Customer Success Software

About ChurnZero:

ChurnZero helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints. 


About TrustRadius:

Established in 2013, TrustRadius has become the most trusted site for B2B software reviews. Each month, about 400,000 B2B technology buyers use over 168,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions.



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