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Results for "gross revenue retention"

Net Revenue Retention

Net revenue retention is the cumulative total of retained, contracted, and expanded revenue over a set period, typically one month or one year.

Q&A recap | 2022 SaaS retention benchmarks

Q&A recap | 2022 SaaS retention benchmarks

2022 continues to be a grave reminder that change is constant. With the “great resignation,” fluctuations of the public and private markets, and the omnipresent pandemic, we find ourselves continuously, and quickly, adapting to the shifting landscape. What does this...

Why retention is the most important metric we look at

Why retention is the most important metric we look at

This is a guest blog post by Jeff Galowich, CEO of Blue Horizon Software. In a world seemingly obsessed with hyper-growth, this may sound like heresy, but when evaluating a B2B software-as-a-service (SaaS) company, the most important metric we look at is retention....